Disclaimer Statement
This website provides you with general information that is true and accurate to the best of Ginkgo Financial Services Ltd.’s knowledge. We advise you that:
General information only: The information on this website is general in nature and is not intended to be personalised financial advice. You should consult a professional financial adviser before making any financial decisions or taking any action based on the information on this website.
No liability: Ginkgo Financial Services Ltd does not accept any liability for any loss or damage arising from the use of this website. This does not prejudice your statutory rights.
Accuracy of information: While Ginkgo Financial Services Ltd has taken all reasonable care to ensure the information on this website is accurate, errors and omissions may occur. We do not accept any responsibility for any inaccuracy, error or omission in the website’s content, or for any loss caused to anyone from relying on that information. We may change, delete, add to or otherwise amend the information published on this website without notice.
Historical information: Any reference on this website to historical information and performance of a product or service may not necessarily be a good guide to future performance. You are solely responsible for any loss caused from relying on such information.
Third Party websites: This website may contain links to other websites which are not under our control. Ginkgo Financial Services Ltd has no knowledge of or control over the content, and availability of those websites, or of their privacy practices. We do not sponsor, recommend, or endorse the content of other websites linked to, or referenced from, this website.
New Zealand law: The information on this website has been prepared to comply with, and is governed by, New Zealand law. It is only intended for use by persons within New Zealand’s jurisdiction. Ginkgo Financial Services Ltd does not make any representation that the information on this website complies with the law in any other country.
Cybersecurity: Although we regularly update our cybersecurity and virus protection software, we do not guarantee that our website will be free from viruses or other malicious interference (such as spyware, malware, adware, ransomware and worms) that can damage your computer system and access your data.
Continuous access: We do our best to keep this website running smoothly. However, we do not guarantee that access to the website will be uninterrupted. We accept no liability for any loss caused by the website being temporarily unavailable either during its planned maintenance or due to technical or other issues beyond our control.
Copyright and IP: Unless otherwise indicated, all information on this website is the property of Ginkgo Financial Services Ltd and is protected by copyright and intellectual property laws. Unless stated otherwise, you may access and download the materials located on this website only for personal, or agreed upon commercial use. The website may contain a number of trademarks which are owned by Ginkgo Financial Services Ltd or used with the permission of the registered trademark owner. Before using any material on this website that is identified as being subject to copyright of a third party, you must obtain authorisation to use or reproduce the material from that third party.
Privacy Statement
Ginkgo Financial Services Ltd is committed to protecting your privacy. This privacy statement outlines how we collect, store, use and share your personal information.
By submitting your details on this website, you consent to the use of your personal information in accordance with this privacy statement.
What information do we collect?
Ginkgo Financial Services Ltd collect information regarding your identity, address and financial situation. We are obligated under the Anti-money Laundering and Countering Financing Terrorism Act 2009 to confirm your identity information, your address and in some situations your applicable financial assets. If this information is withheld, we are unable to enter into a business relationship with you.
Why do we collect personal information?
The personal information you provide to us will be collected and held by Ginkgo Financial Services Ltd and its subsidiaries in order to provide you with financial advice relevant to your situation and to meet our obligations with the relevant laws, rules and regulations.
Who do we disclose your information to?
It is understood that any information gathered for this needs analysis is personal and I undertake to keep this information confidential and secure.
The Privacy Act 2020 gives you the right to request access to and correction of your personal information.
Information provided by you or any authorised agent, will be used by me and any members of my staff for the purpose of providing advice to you and may also be any:
a. product or service provider when implementing any of my/our recommendations or variations thereof;
b. compliance advisers, regulators, assessors or by any claims investigators who may need access to such information; and
c. other professionals such as solicitors, accountants, finance brokers, financial planners when such services are required to complement this advice and as requested by you.The information will be held by me/us at the advisers office address detailed on the previous page and may be in paper format and/or electronic files and/or may be held remotely in secure electronic storage systems.
Requesting a copy of your information
You have the right to ask for a copy of any personal information we hold about you and ask for it to be corrected if you think it is wrong. If you’d like to request a copy of your information, or have it corrected, please contact us on 021 684130. We will provide you with access to this information within 20 working days.
Retaining your personal information
Ginkgo Financial Services Ltd is obligated under a number of laws to retain your personal information. It is our policy to retain client files for as long as legally possible, as it provides the record of advice we have provided. All files will be retained for a minimum period of seven years after any recommended product or platform has ended, unless legally required to be kept for longer.
We also manage an annual destruction process of past client files. If your client files no longer need to be/ retained, it will be confidentially destroyed.
Keeping your data secure
At Ginkgo Financial Services Ltd we take every measure to keep your data safe. We outsource our IT security to a trusted professional in this field. They use the best IT security on the market and are constantly reviewing the latest developments in this area.
Visitors to our Website
Ginkgo Financial Services Ltd is committed to honouring the privacy of visitors to our website. By using our website and/or client portal you are considered to have accepted our policy and any future updated policy. Our website uses the following methods to collect your information for internal research, marketing and understanding user preferences:
Email addresses: We will only record your email address if you subscribe to any of our services. It will only be used for the purpose for which you have provided it. We will not use your email address or any of your personal details for any other purpose without your consent and we will not disclose your email address without your consent. Electronic mail submitted to Ginkgo Financial Services Ltd is handled and saved according to the provisions of the New Zealand Privacy Act 2020.
We can make changes to our Privacy Statement from time to time, and this will be available on our website. It is your responsibility to check this information.
If you have any questions about this Privacy Statement or your personal information, please contact Ginkgo Financial Services Ltd on 021 187 7785.
